NEW QUESTION 1
Mrs. Helen is lecturing on highly complex subject matter. A student asks her a question. Mrs. Helen does NOT know the answer. In the above scenario, how should Mrs. Helen respond to the question?

• A. Admit she does NOT know the answer in a professional manner.
• B. Not admit she does NOT know the answer and make an educated guess at the answer.
• C. Ignore the question and immediately continue the lecture.
• D. Tell the student the question does NOT relate to the objective of the lecture.
• E. Admit she does NOT know the answer and immediately continue the lecture.

Answer: A

NEW QUESTION 2
Which of the following ate defined as Instructor Competencies according to Ibstpi standards?

• A. Demonstrate effective question and skills and techniques
• B. Demonstrate effective communication skills
• C. Establish and maintain instructor credibility
• D. Analyze course material and learner information

Answer: ABC

NEW QUESTION 3
Which of the following is NOT an assumption made when analyzing course materials and learner information?

• A. All important learner characteristics are available to the instructor in advance.
• B. Different learners learn at different rates.
• C. Different learners learn in different ways.
• D. Learners come to a training situation knowing different things.

Answer: A

NEW QUESTION 4
An instructor's role is to do all of the following except:

• A. Make adjustments to meet student's needs.
• B. Make changes to meet instructor's preferences.
• C. Make sure learning materials are current

Answer: B

NEW QUESTION 5
Which of the following are TRUE concerning instructor credibility?(Select two)

• A. Adult learners automatically grant credibility to individuals in position of authority or responsibility.
• B. Adult learners may not perceive value in learning without instructor credibility.
• C. Instructor credibility is only important at the beginning of a course.
• D. Instructor credibility can be gamed or lost through words or actions.

Answer: BD

NEW QUESTION 6
An Instructor knows a humorous story that will highlight a point they are trying to convey to the class. The story is of questionable taste for the audience. How should the instructor proceed?

• A. The instructor should tell the story as it will highlight a concept
• B. The instructor should ask the students that might be offended to leave the room
• C. The Instructor should not tell the story
• D. The Instructor should ask permission from attendees to tell the story

Answer: C

NEW QUESTION 7
Which e-Business certifications does EC-Council offer?(Select three)

• A. Certified Computer Operator
• B. Certified E++Technical Consultant
• C. Certified e-Business Consultant
• D. Certified e-Business Associate
• E. Certified Project Manager
• F. Certified e-Business Professional

Answer: CDF

NEW QUESTION 8
What is the PRIMARY reason for using a variety of media in a presentation?

• A. To confirm effectiveness of course design
• B. To enhance instructor credibility
• C. To demonstrate subject matter expertise
• D. To receive favorable evaluations from the student
• E. To maintain learner attention and interest

Answer: E

NEW QUESTION 9
Mrs. Keen's accounting students are having difficulty with accounts payable concepts. She develops a package of material that contains contracts, receiving reports, and invoices. She tells her students to make the proper accounting entries using the documents. She is available to provide guidance on how to use the materials. What type of simulation is illustrated in the above case?

• A. Gaming
• B. Group Work
• C. Equipment
• D. Case study
• E. Brainstorming

Answer: D

NEW QUESTION 10
During the ENSA program, you notice that one of the students in the class does not have the prerequisites for the course. Which of these actions is an appropriate method for you to do?

• A. Modify the pace of the course so that the student can accommodate and learn the course objectives effectively.
• B. Ignore such students and continue the class.
• C. Ask the student to cancel his admission and leave the classroom immediately.
• D. Tell the student that you can assist the student, but without the basic knowledge requested for the course it would be difficult for him/her to successfully complete the program.

Answer: D

NEW QUESTION 11
The following three elements make up Professional Credibility:

• A. Content Credibility Personal Credibility
• B. Social Credibility
• C. Technical Credibility
• D. Field Experience Credibility

Answer: AD

NEW QUESTION 12
An instructor is teaching an e Business class in Seattle Washington during a category 7.5 earthquake. The instructor is standing and feels the earth shacking and opening up under him/her. The instructor jumps to the ground and find protection under a table. The projector shakes off the ceiling and nearly hits a student named Fuck. The goal of the instructor over everything else is to maintain safe learning environment.
Address where the action taken by the instructor of jumping under the table will meet that stated goal.

• A. Likely, as the instructor is alive and can now resolve student safety issues.
• B. Likely, as the instructor realized that such natural disasters are exception to his duty.
• C. Because instructor's safety comes before the students
• D. Unlikely, as the instructor met his/her needs and not the safety needs of the students.

Answer: A

NEW QUESTION 13
One thing an Instructor should never do in class is:

• A. Use analogies
• B. Use Jargon
• C. Use stories from the field
• D. Use video recorder

Answer: D

NEW QUESTION 14
Mr. Jenkins is presenting a lecture that requires no direct feedback from the students until the presentation has finished.
Referring to the above scenario, what can Mr. Jenkins do during the lecture to determine if the students understand his presentation?

• A. Observe the class during the presentation for nonverbal clues.
• B. Use good visual aids and nonverbal gestures in the presentation.
• C. Immediately establish his credibility so that the students learn out of respect for him.
• D. Use analogies and anecdotes to guarantee student understanding.
• E. He should do nothing, a test at the end of the presentation will determine student understanding.

Answer: A

NEW QUESTION 15
Joe is a student who often asks questions that are NOT directly related to the topic. It is beginning to annoy you and the other students, what is the proper way to handle the above situation?

• A. Criticize Joe in front of the class.
• B. Answer Joe's question immediately after he asks it.
• C. Offer to discuss Joe's questions with him after class.
• D. Privately criticize Joe for asking unrelated questions.
• E. Ignore Joe's questions.

Answer: C

NEW QUESTION 16
Select below three ways an Instructor can create an appropriate level of learner comfort.(Select three)

• A. Students that make errors ate given positive feedback.
• B. Students who participate less receive mote questions and feedback.
• C. Student's personal risk is minimized.
• D. Students, who participate more, receive more questions and feedback.
• E. Student's are given games to supporting learning objectives.

Answer: ACE

NEW QUESTION 17
......