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NEW QUESTION 1
A company uses one system for sales and one system for order management. When quotes are accepted in the sales system, the customer and order are reentered into the order management system.
What is a benefit of using the Common Data Model, and who can manage the model? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
- A. Mastered
- B. Not Mastered
Answer: A
Explanation:
NEW QUESTION 2
A company need visibility into the frequency, number, and types of calls they receive at their customer support center.
You need to recommend a solution for the company.
- A. Relationship Analytics
- B. Data Manger
- C. Customer Service Insights
Answer: C
NEW QUESTION 3
Which three modules are includes in Dynamics 365 Supply Chain Management? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
- A. Project management and accounting
- B. Service hub
- C. Master planning
- D. Dynamics 365 Remote Assist
- E. Product information management
Answer: ACE
Explanation:
https://docs.microsoft.com/en-us/learn/modules/get-started-supply-chain-management-dyn365-supply-chainmgm
NEW QUESTION 4
A company uses Dynamics 365 Finance and Dynamic 365 Chain Management. The company is transitioning from a traditional discrete manufacturing shop floor layout to a lean manufacturing layout with work cells and inventory stores.
The company must be able to try out various configuration of existing equipment to maximize product and efficiently use all of the space within the existing plant without disrupting production.
You need to recommend a solution. What should you recommend?
- A. Power Virtual Agents
- B. Guides
- C. Layout
- D. Remote Assist
Answer: C
NEW QUESTION 5
You are discussing the benefits of hosting a Dynamics 365 development sandbox on Microsoft Azure. What are two benefits? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
- A. Ability to easily scale for increased growth
- B. A higher of system availability in the event if a disaster
- C. Ability to adhere to static cost requirements
- D. Physical control over server hardware
Answer: AC
NEW QUESTION 6
Which features are available in Dynamics 365 Marketing?
For each of the following features, select Yes if the feature is available. Otherwise, select No. NOTE: Each correct selection is worth one point.
- A. Mastered
- B. Not Mastered
Answer: A
Explanation:
NEW QUESTION 7
A company uses Dynamics 365 Sales. You plan to use Power Apps to create a customized app that allows sales team members to enter data for customers, leads, and opportunities.
Sales team members must be able to enter the information from desktops, laptop, tablets, and mobile devices. All salespeople need access to the same forms, views and reports.
What is the minimum number of power Apps apps that you must create?
- A. 1
- B. 2
- C. 3
- D. 4
Answer: A
NEW QUESTION 8
A company uses Dynamics 365 Finance.
The company conducts business in multiple countries/regions across Europe. You need to recommend solutions for settings up currency options.
Which currency accounting types should you recommend? To answer, drag the appropriate currency accounting types to the correct requirements. Each currency accounting types may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
- A. Mastered
- B. Not Mastered
Answer: A
Explanation:
NEW QUESTION 9
A company uses Dynamics 365 Field Service. The company plans to use built-in scheduling functionality. For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
- A. Mastered
- B. Not Mastered
Answer: A
Explanation:
NEW QUESTION 10
A company uses Dynamics 365 Sales.
You need to analyze account data and create reports based on the analyses. Which tool should you use?
- A. Microsoft forms Pro
- B. Management Reporter
- C. Power B1
- D. Power Automate
Answer: C
Explanation:
Power BI is a power analytics tool that allows us to visualize data. We can create reports in Power BI using Dynamics 365 data.
NEW QUESTION 11
A call center sends a survey to a customer whenever a case is closed. Survey results are analyzed daily. You need to set up a form for the survey.
Which three actions should you perform in sequence? To answer, more the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
- A. Mastered
- B. Not Mastered
Answer: A
Explanation:
Microsoft Forms Pro allows you to create surveys. After creating a survey, you can send it to respondents based on a business trigger.
NEW QUESTION 12
A customer needs a cost-effective sales solution that can display current news about a lead or an account. You recommend Microsoft Relationship Sales.
Which two products are includes in Microsoft Relationship Sales? Each correct answer presents part of the solution.
NOTE. Each correct selection is worth one point.
- A. Dynamics 365 Sales Enterprise
- B. Dynamics 365 Customer Insights
- C. Dynamics 365 Sales Insights
- D. Dynamics Sales navigator
Answer: AD
NEW QUESTION 13
A retailer plans to award its customers based on the amount of money they spend. The retailer has not previously offered a customer reward program.
You need to recommend a method for tracking customer spending.
What should you recommend? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.
- A. Mastered
- B. Not Mastered
Answer: A
Explanation:
NEW QUESTION 14
A company manufactures custom drug compounds.
You need to recommend a Dynamics 365 app that allows the company to manage the concentration of specific active ingredients. Provide traceability of ingredients from supplier to customer, and substitute ingredients based on compound type.
What should you recommend?
- A. Dynamic 365 Customer service
- B. Dynamic 365 Asset Management
- C. Dynamics 365 Supply Chain Management
- D. Dynamic 365 Product Insights.
Answer: C
NEW QUESTION 15
For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE: Each correct selection is worth one point.
- A. Mastered
- B. Not Mastered
Answer: A
Explanation:
Box 1: Yes
Key features include:
Inventory, purchasing, and returns capabilities to manage truck stock, purchase order requests and fulfillment, and product returns.
Box 2: No
Field Service Mobile lets you work online or offline. Online mode requires an Internet connection; offline mode does not.
Box 3: Yes
Dynamics 365 Field Service is designed to use the broader Dynamics 365 Service Level Agreement (SLA) functionality in Dynamics 365 Customer Service.
NEW QUESTION 16
A company uses Dynamics 365 Sales. The company plans to create custom reports and dashboards. The company does not want to manage security for reporting separately.
For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE: Each correct selection is worth one point.
- A. Mastered
- B. Not Mastered
Answer: A
Explanation:
NEW QUESTION 17
A company uses Dynamic 365 Human Resources.
You need to ensure that workers can document their own performance relative to goal. Where should you direct the workers?
- A. Employee self-service workspace
- B. Performance goals page
- C. Compensation management page
- D. Personal management page
Answer: B
NEW QUESTION 18
A company plans to implement new support software. You need to recommend solutions for the company.
What should you recommend to meet each requirement? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
- A. Mastered
- B. Not Mastered
Answer: A
Explanation:
NEW QUESTION 19
A company uses Dynamics 365 Commerce. The company is launching a new product line for select stores. The company wants to ensure that stores participating in the launch receive the new products. Stores that are not participating in the launch must not be able to order the products.
You need to recommend tools to help the company launch the new product line. What should recommend? To answer, select he appropriate option in the answer area. NOTE: Each correct selection is worth one point.
- A. Define products for distribution using product assortment.
- B. Define products for distribution using security roles.
- C. Define products for distribution using purchase agreement.
- D. Define products for distribution using trade agreement.
Answer: AD
NEW QUESTION 20
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