NEW QUESTION 1
A technician is troubleshooting network connectivity issue with a remote host. Which of the following tools BEST inform the technician of nodes between the client and the host? (Select TWO).

• A. tracert
• B. ping
• C. tcpdump
• D. pathping
• E. netstate
• F. nslookup
• G. router

Answer: EF

NEW QUESTION 2
A technician is building a workstation that will only be used to connect remotely to a server. Which of the following types of PC configurations is BEST suited for this task?

• A. Thin client
• B. Home server PC
• C. CAD workstation
• D. AV workstation

Answer: A

NEW QUESTION 3
Which of the following Internet connection types is known to have a significantly higher latency than the others?

• A. Cable
• B. Satellite
• C. DSL
• D. Fiber

Answer: B

NEW QUESTION 4
A user opens a service ticket for a laser printer that has paper jams. Lately, jamming has become more frequent. The technician recreates the problem and checks the printer logs for more information about the printer. Which of the
following choices are MOST likely fixes to this problem? (Choose two.)

• A. Clean and inspect the laser drum assembly
• B. Clean and inspect the entire paper path
• C. Use the printer maintenance kit to replace parts
• D. Replace the paper exit assembly switch
• E. Clean and replace the paper out sensor
• F. Clean the fuser cold roller and verify fuser operation

Answer: BC

NEW QUESTION 5
Which of the following cable types typically transmits the video from an analog security camera back to the CCTV system?

• A. CAT5e
• B. CAT6
• C. RG-59
• D. STP

Answer: C

NEW QUESTION 6
Which of the following terminates a coaxial cable?

• A. DB-9
• B. RJ-45
• C. RG-59
• D. RS-232

Answer: C

NEW QUESTION 7
A user is having intermitted problems connecting a computer to the office network. A technician determines the computer’s network cable needs to be replaced. Which of the following tools did the technician use to determine the issue?

• A. Cable toner probe
• B. Cable stripper
• C. Cable tester
• D. WIFI analyzer

Answer: C

NEW QUESTION 8
A VoIP system will require 23 concurrent voice channels and signaling channel. Which of the following types of service would provides the BEST connectivity to the PSTN?

• A. ORI
• B. BRI
• C. E1/E3
• D. DSL

Answer: B

NEW QUESTION 9
A technician has receives a call about an issue with a monitor. The technician notices certain sports on the display never change color additionally is a faint image prevent when the display is powered on, which fades after several minutes. Which of the following symptoms in this display experiencing? (Select TWO.)

• A. incorrect patterns incorrect
• B. Dead pixels
• C. Artifacts
• D. Distorted image
• E. Distorted geometry
• F. Burn-in

Answer: CD

NEW QUESTION 10
A customer brought a laptop with a cracked screen to a repair shop. The technician powered on the machine and verified the screen still worked. But the display was distorted and unusable. To adhere to best practices, Which of the following should the technician do? (Select THREE).

• A. Ask the user to watch the procedure to ensure no mistakes are made.
• B. Advise the customer to perform a full backup of the hard drive.
• C. Connect a more experienced colleague to perform the repair.
• D. Escalate to a manager before performing any repairs.
• E. Document and label the disassembly procedure, including all hardware parts.
• F. Use the appropriate hard tools to conduct the repairs and take ESD precautions.
• G. refer to the manufacture resources for disassembly of the lapto

Answer: BDG

NEW QUESTION 11
Users have started calling the helpdesk reporting they cannot access resources on the network or the Internet. A technician has verified all hardware connections are operational. Which of the following settings should the technician check NEXT on the router?

• A. SNMP
• B. NNTP
• C. DHCP
• D. WLAN

Answer: C

NEW QUESTION 12
A technician is tasked with finding and labeling where a network connection terminates in a patch panel. Which of the following tools would be BEST for the technician to use?

• A. Ethernet cable tester
• B. Tone generator and probe
• C. RJ-45 loopback plug
• D. Patch panel punchdown tool

Answer: B

NEW QUESTION 13
Which of the following standards is an expansion card slot used only for graphics?

• A. PCIe
• B. AGP
• C. PCI
• D. miniPCI

Answer: B

NEW QUESTION 14
Which of the following BEST explains how the data rate is doubled in DDR RAM?

• A. CPU clock speed is doubled
• B. Uses 64-bit instead -bit architecture
• C. Memory clock speed is doubled
• D. Data transfer on both clock edges

Answer: D

NEW QUESTION 15
Which of the following connector types would MOST likely be used to connect multiple monitors to a laptop? (Select TWO.)

• A. HDMI
• B. DVI-D
• C. DisplayPort
• D. Coaxial
• E. BNC
• F. Component

Answer: AB

NEW QUESTION 16
Which of the following uses a single connector to deliver both video and audio?

• A. DVI
• B. Serial
• C. VGA
• D. HDMI

Answer: D

NEW QUESTION 17
A user, Ann, is preparing to travel abroad and wants to ensure that her laptop will work properly. Which of the following components of the laptop should be verified FIRST to ensure power compatibility before traveling?

• A. Wall adapter
• B. Battery
• C. Power supply
• D. Digitizer

Answer: A