NEW QUESTION 1
A customer with a PC has requested assistance setting up Windows 7 parental controls within the web browser. The customer would like to limit how much time a child can spend on a particular website. Which of the following tabs under Internet Options will allow the user to create those settings?

• A. Privacy
• B. Advanced
• C. Security
• D. Content

Answer: D

NEW QUESTION 2
A customer has started a cloud initiative and would like to make the log-in process to a different application easier for users. The customer has also requested the login process initiate from the same portal. As a technician, which of the following tools will be the BEST solution?

• A. MFA
• B. SSO
• C. RDP
• D. LDAP

Answer: B

NEW QUESTION 3
A user wants to ensure important documents are protected from accidental deletion, system malfunctions, and malicious activity. Which of the following features should the user implement?

• A. Run System File Checker
• B. Configure recurring backups.
• C. Allocate space to System Restore
• D. Update antivirus software

Answer: A

NEW QUESTION 4
A technician installs new software on a customer's Windows 8 1 computer and is getting a missing DLL error. The technician verifies that the DLL file is located m the proper directory. Which of the following tools could be used to resolve this issue1?

• A. grub
• B. rogsvr32
• C. defrag
• D. tracert

Answer: D

NEW QUESTION 5
A technician starts hard drive transfers in a SOHO that will take up to 16 hours to complete. Immediately after starting the transfers, the technician gets warning of a hurricane that will occur overnight. Which of the following is the BEST action to complete before leaving the office?

• A. Turn off the monitors and printers so they do not overheat
• B. Unplug the computers, but keep the hard drive transfer running
• C. Call the power company to turn off any power coming to the office
• D. Ensure the surge suppressors and devices are unplugged from the power sockets

Answer: D

NEW QUESTION 6
A technician opens a customer’s computer and sees large amounts of accumulated dust. Which of the following is the BEST method of removing the dust from the computer?

• A. Use compressed air to free the dust from the components and remove it with an ESD vacuum.
• B. Dampen an ESD cloth with denatured alcohol and use it to gently wipe the dust away.
• C. Use a shop vacuum with enough power to ensure all dust has been removed.
• D. Remove as much dust as possible by hand and use compressed air to blow the rest ou

Answer: A

NEW QUESTION 7
A mobile phone has started to respond slowly and erratically. The user has done a soft reset and the problem still exists. Which of the following is the BEST step the user can take to fix this problem?

• A. Perform a force stop
• B. Reset to factory default
• C. Upgrade to a larger battery
• D. Close running apps

Answer: B

NEW QUESTION 8
After confirming BIOS support, technician has added a second video card and a new sound card to a computer’s motherboard. The computer continuously restarts. This is an indication of which of the following.

• A. Incompatible sound card
• B. Insufficient power supply
• C. Insufficient memory
• D. Defective video card

Answer: B

NEW QUESTION 9
A user notices the social media apps are constantly updated with the user’s precise location. The user is worried about privacy and would like to keep this information from being broadcast online. Which of the following features should the user adjust in order to accomplish this?

• A. Geotracking
• B. Filtering
• C. WiFi
• D. Tethering

Answer: A

NEW QUESTION 10
A technician is upgrading the OS of a home PC to Windows 7. The user wants to keep all the files and applications and does not want to do a clean install. The current version installed on the PC is Windows Vista 32-bit. Which of the following Windows versions is applicable?

• A. Windows 7 Ultimate x64
• B. Windows 7 Professional x64
• C. Windows 7 Professional x86
• D. Windows 7 Enterprise x86

Answer: C

NEW QUESTION 11
A company has subscribed to a cloud service, paying monthly for a block of services and being billed incrementally when they exceed the monthly fee. Which of the following cloud concepts does this represent?

• A. Measured service
• B. Rapid elasticity
• C. On-demand
• D. Resource pooling

Answer: A

NEW QUESTION 12
Which of the following Windows Enterprise OS versions offers BitLocker as a feature that can be enabled?

• A. Windows 7
• B. Windows 8
• C. Windows 8.1
• D. Windows 10

Answer: A

NEW QUESTION 13
A technician is upgrading to a 4TB hard drive and wants to have six partitions. Which of the following allows a Windows boot partition to meet these requirements?

• A. PRIMARY
• B. NTFS
• C. FAT32
• D. GPT

Answer: B

NEW QUESTION 14
A Linux system powers on but fails to complete the boot process. Which of the following should be checked FIRST to correct the issue?

• A. sudo
• B. lilo/grub
• C. ifconfig
• D. ntldr

Answer: B

NEW QUESTION 15
A technician has successfully completed a gpupdate from a CMD box of a user’s PC and is ready to move to the next user. Which of the following is the appropriate NEXT step? (Select TWO).

• A. View the CMD process in Task Manager
• B. Type EXIT at the command prompt and press Enter
• C. Minimize the CMD box to the taskbar
• D. Click the “x” in the top right of the CMD window
• E. Select Switch User on the PC

Answer: BD

NEW QUESTION 16
An IPS appliance is installed on the network. Which of the following is the purpose of the IPS?

• A. To check the network for unwanted activity
• B. To check and stop unwanted activity
• C. To provide connectivity to the network
• D. To test the resilience of the network

Answer: B

NEW QUESTION 17
A local administrator wants to perform updates on a user's Windows 8 1 workstation at regular intervals. Between the hours 00 p m and 7 30 a m the workstation is unused and periodically powered down. Which of the following describes how the administrator would ensure updates are run without disrupting the user?

• A. Install automatic updates during the hours the workstation is powered down.
• B. Select automatic maintenance and enable the computer to wake up at the scheduled time.
• C. Download automatic updates but allows the user to select the time of installation.
• D. Manually check for updates and let the user decide when to download and install the

Answer: A

NEW QUESTION 18
A network administrator needs to connect to resources from an offsite location while ensuring the traffic is protected. Which of the following should the administrator use to gain access to the secure network?

• A. SSH
• B. VPN
• C. SFTP
• D. RDP

Answer: B

NEW QUESTION 19
A technician is noticing extremely slow performance on a computer and would like to see what application is consuming resources. Which of the following tools should the technician use to view the system performance?

• A. msconfig
• B. Task Manager
• C. Event Viewer
• D. netmon

Answer: B

NEW QUESTION 20
A user’s smartphone runs very slow at the end of the day. When the user restarts the phone in the morning, it runs at its normal speed. Which of the following should be done throughout the day to BEST resolve this issue?

• A. Reset to the smartphone to factory default.
• B. Uninstall any unused apps.
• C. Close all running apps.
• D. Charge the smartphon

Answer: C

NEW QUESTION 21
A technician has a requirement to be able to stage several servers on demand and with little notice. The technician has decided to use cloud technologies. Which of the following technologies should the technician use in this case?

• A. PaaS
• B. SaaS
• C. IaaS
• D. RaaS

Answer: C

Explanation:
Reference: https://rubygarage.org/blog/iaas-vs-paas-vs-saas

NEW QUESTION 22
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