NEW QUESTION 1
When doing international business, a company's total line-haul costs will vary with the:

• A. weight shipped.
• B. distance shipped.
• C. pallets shipped.
• D. volume shipped.

Answer: B

NEW QUESTION 2
Which of the following tradeoffs should be considered when selecting logistics options?

• A. Safety stock levels and customer service levels
• B. Inventory levels and scheduling operations
• C. Transportation cost and speed of delivery
• D. Centralized and decentralized distribution network

Answer: C

NEW QUESTION 3
A company’s decision to charge different prices for the same service sold in different market segments is most likely based on which of the following metrics?

• A. Internal rate of return (IRR)
• B. Lifetime customer value (LCV)
• C. Net present value (NPV)
• D. Return on investment (ROI)

Answer: B

NEW QUESTION 4
Which of the following constraints is most important to consider when adapting a vertical integration strategy?

• A. Location of suppliers
• B. Location of customers
• C. Capital requirements
• D. Size of existing manufacturing plant

Answer: C

NEW QUESTION 5
Which of the following techniques allows users to automate the notification of appropriate parties when exceptions to specific business rules occur?

• A. Enterprise resources planning
• B. Supply chain event management
• C. Advanced planning and scheduling
• D. Automatic identification and data capture

Answer: B

NEW QUESTION 6
Which of the following supply chain strategies should be chosen if the lead-time for a product is long and the demand is not predictable?

• A. Inventory positioning
• B. Pull replenishment
• C. Continuous replenishment
• D. Push system

Answer: A

NEW QUESTION 7
Standardization of supply chain processes is most likely to facilitate achievement of which of the following activities?

• A. Reducing the total cost of ownership
• B. Tracking the effects of improvement initiatives
• C. Creating project consensus
• D. Understanding of operational metrics

Answer: B

NEW QUESTION 8
A manufacturer is evaluating outsourcing production of high-volume components. Outsourcing production will likely require an increase in total supply chain inventory for the components due to an increase in:

• A. demand.
• B. lead time.
• C. quality.
• D. suppliers.

Answer: B

NEW QUESTION 9
Which of the following activities typically is included in a warehouse management system?

• A. Invoicing
• B. Freight-bill auditing
• C. Order processing
• D. Vehicle routing

Answer: C

NEW QUESTION 10
The mission of the global reporting initiative (GRI) is to provide a:

• A. comparison of key metrics for companies in the same industries across the globe.
• B. feasible business plan that can be shown to global potential investors.
• C. trusted and credible framework for reports regarding sustainability practices.
• D. transparent collaboration between non-profit organizations and governments.

Answer: C

NEW QUESTION 11
One operation in a four-stage process has been producing more than required and is causing elevated levels of work in process. Which of the following approaches would be most appropriate to address the situation?

• A. Kano
• B. Kanban
• C. Kaizen
• D. Keiretsu

Answer: B

NEW QUESTION 12
A company may reduce its amount of safety stock by:

• A. substituting information for inventory.
• B. increasing the number of retailers.
• C. increasing the number of producers.
• D. changing to a push system.

Answer: A

NEW QUESTION 13
A media company offers a majority of its movies through a specific distributor. The media company is beginning to produce content for a new foreign market to which the distributor has exclusive access. To maximize savings and gain entry to this new market, the media company should:

• A. create a contract for the new market.
• B. enter into a partnership.
• C. form a strategic alliance.
• D. acquire the distributor.

Answer: C

NEW QUESTION 14
To ensure a successful relationship, trading partners must adapt their organizations to leverage advantages found in cross-supply-chain collaboration because:

• A. customers and suppliers are not interactive.
• B. cross-functional support can be offered only by the central source.
• C. all entities are collectively responsible for growth of revenue and profits.
• D. risks in supplier/customer negotiations are reduced.

Answer: C

NEW QUESTION 15
Which of the following conditions are most indicative of a company that is effectively managing its cash?

• A. Low accounts receivable, low inventory, high accounts payable
• B. High accounts receivable, low inventory, high accounts payable
• C. Low accounts receivable , high inventory, low accounts payable
• D. High accounts receivable, high inventory, low accounts payable

Answer: A

NEW QUESTION 16
A primary objective of customer relationship management is to:

• A. implement market segmentation.
• B. create a data warehouse with critical customer information.
• C. identify customer needs for a greater level of satisfaction.
• D. target product promotions to customer segments.

Answer: C

NEW QUESTION 17
Which of the following supplier performance factors typically is most critical for organizations that outsource production?

• A. Speed
• B. Reliability
• C. Flexibility
• D. Malfunction recovery

Answer: B