NEW QUESTION 1
Users are reporting intermittent poor audio quality on VoIP calls. Which configuration area requires troubleshooting?

• A. network QoS
• B. media resource
• C. call routing
• D. phone setup

Answer: A

NEW QUESTION 2
You have installed a Cisco Unified IP 8831 Conference Phone that is failing to register. Which two actions must you take to troubleshoot the problem? (Choose two)

• A. Verify that the RJ-11 cable is plugged into the PC port.
• B. Verity that the phone's network can access the option 150 server.
• C. Disable HSRP on the access layer switch.
• D. Verity that the correct drivers are installed on the switch port of the phone.
• E. Verify that the switch port of the phone is enabled.
• F. Check the RJ-65 cable.

Answer: BE

NEW QUESTION 3
Refer to the exhibit.

You are trying to configure a new Cisco IOS MTP to register with Cisco Unified Communications Manager, but it fails to register. Which two changes are required so that the MTP registers successfully? (Choose two.)

• A. Restart the router.
• B. Bind the interface to Vlan5.
• C. The sccp ccm group should be 1.
• D. Associate the application with SCCP.
• E. Change the maximum sessions to 1.

Answer: BD

NEW QUESTION 4
Which tool can you use to see SAF advertisements in Cisco Unified Communications Manager?

• A. Cisco Unified Real-Time Monitoring Tool
• B. show eigrp neighbors command
• C. debug eigrp commands
• D. Terminal Monitor

Answer: A

NEW QUESTION 5
The CLI command utils dbreplication reset all was run on a Cisco Unified Communications Manager However, replication failed to restart Which course of action should be taken to resolve this issue?

• A. Issue the CLI command utils dbreplication clusterreset.
• B. Issue the CLI command utils dbreplication reset.
• C. Restart the replication from the Cisco Unified communications Manager RTMT tool
• D. Issue the CLI command utils dbreplication runtimestate.
• E. Issue the CLI command utils dbreplication clusterreset all.

Answer: C

NEW QUESTION 6
When Device Mobility is configured, which parameter does Cisco Unified Communications Manager (CUCM) use to track the location of the phone device?

• A. IP address of the mobile device
• B. region settings under roaming-sensitive setting
• C. location settings under roaming-sensitive setting
• D. network locale
• E. device mobility group
• F. device mobility Content Services Switch (CSS)

Answer: A

NEW QUESTION 7
You are receiving complaints of pixilation, smearing, and pulsing of video calls between two offices that are connected by a WAN. Assuming that QoS is implemented on the WAN connection, which classification should you use to mark the video traffic, according to the Cisco QoS baseline?

• A. CS6
• B. CS2
• C. AF41
• D. AF31
• E. EF
• F. CS3

Answer: C

NEW QUESTION 8
When viewing the configuration of Intercluster Lookup Service, this command is used to look up the URl of a remote cluster user:
Admin:utils ils lookup user1@acme.com
Routing string is cucm1.cisco.com
Which configuration is required on Cisco Unified Communications Manager, in order to allow routing calls to the URl of this remote cluster user?

• A. SIP route pattern for domain*.acme.com
• B. SIP trunk with destination cucm1.cisco.com
• C. end user with directory URl user1@acme.com
• D. SIP route pattern for domain*cisco.com

Answer: A

NEW QUESTION 9
A Call transfer from a video phone on Cisco Unified CM to VCS fails. Which is true?

• A. The DTMF signaling method was set to RFC 2833
• B. The UCM security mode was misconfigured
• C. The DTMF signaling method was set to no preference
• D. The SIP trunk between UCM and VCS was reset

Answer: A

NEW QUESTION 10
Refer to topology and Exhibits below:




Which command can be used to obtain the status of an MGCP gateway from the IOS device, as shown in the given output?

• A. show mgcp registration
• B. show mgcp-gw
• C. show mgcp connection
• D. show ccm-manager

Answer: D

NEW QUESTION 11
In Cisco Unified Communications Manager (CUCM), the primary Service Advertisement Framework (SAF) forwarder is deleted from the database.
If there were total of three SAF forwarders configured, which two will happen next? (Choose two.)

• A. The backup SAF forwarder will automatically become the primary SAF forwarder.
• B. The third SAF forwarder will become the primary SAF forwarder.
• C. The third SAF forwarder will become the backup SAF forwarder.
• D. You need to desinate the backup SAF forwarder as the primary SAF forwarder.
• E. Through an election, the backup and the third SAF forwarder will be designated as primary SAF forwarder.
• F. CUCM will wait for the primary SAF forwarder to come alive.

Answer: AC

NEW QUESTION 12
After you deploy SAF in a megACluster and you verify that TCP port 5050 is open, you notice that SAF connections are failing. Which two functions must you check to troubleshoot the problem? (Choose two.)

• A. Cisco AXL Web service
• B. Cisco UP XCP Router service
• C. Connection conversation Messenger
• D. SMTP server
• E. CCD advertising service
• F. CCD requesting service

Answer: AB

NEW QUESTION 13
A network administrator for the ACME Corporation is adding a new remote site to the existing network infrastructure. DHCP is already provisioneDFor this site. When the administrator connects the Cisco IP phone to the network, the phone keeps displaying the word "Registering." The administrator is able to ping the phone's IP address from a laptop. Which two actions should the administrator take to troubleshoot the problem? (Choose two.)

• A. Check DHCP option 150.
• B. If a laptop is connected to the PC port, check whether the network driver on the PC is up to date.
• C. Check network connectivity between IP phone at the remote site and Cisco Unified Communications Manager server at the main site.
• D. Check the NTP configuration on the phone.
• E. Check DHCP option 67.

Answer: BC

NEW QUESTION 14
Which alarm string purges all learned patterns from the Cisco Unified Communications Manager?

• A. DuplicateLearnedPattern
• B. SAFForwarderError
• C. CCDIPReachableTimeOUT
• D. CCDPSTNFailOverDurationTimeOUT
• E. CCDLearnedPatternLimitReached

Answer: E

NEW QUESTION 15
Which two issues can prevent an IP Phone from receiving an IP address via DHCP? (Choose two.)

• A. The DHCP server is not on the same VLAN as the phone.
• B. The DHCP scope's leases are exhausted.
• C. DHCP Option 150 is incorrect.
• D. The TFTP server is not reachable.
• E. The DHCP scope is not defineDFor the subnet of the phone.

Answer: AB

NEW QUESTION 16
When you troubleshoot call connection problems in an H.323 gateway, which command allows you to verify the allocation of DSPs?

• A. debug voip dialpeer
• B. debug voip h324
• C. debug voip ccapi inout
• D. debug vtsp session
• E. debug voip tsp

Answer: D

NEW QUESTION 17
Refer to the exhibit.

According to the log diagram, what is the reason that the call ended?

• A. The call was put on hold.
• B. The call was experiencing one-way audio.
• C. The call was completed successfully.
• D. The call was transferred.
• E. The call dropped out.

Answer: C

NEW QUESTION 18
Endpoints are configureDFor both H.323 and SIP using the same URI and Cisco VCS settings, but the endpoints register only as H.323 endpoints. What is causing this issue?

• A. A firewall is blocking all traffic from the endpoints to the Cisco VCS.
• B. The Cisco VCS has no SIP domains configured.
• C. The Cisco VCS is blocking the endpoints because of duplicate IDEntries.
• D. The endpoints do not have the SIP option key installed.
• E. SIP does not work, because SIP is useDFor Cisco Unified Communications Manager registration only.

Answer: B

NEW QUESTION 19
After a user successfully logs in to a phone by using Cisco Extension Mobility, the user does not have the option to log out. What can cause this issue?

• A. The login/logout button must be added t the user device profile.
• B. The Cisco Extension Mobility service is malfunctioning.
• C. The user device profile is not subscribed to the Cisco Extension Mobility service.
• D. The phone must be reset instead of restarted.

Answer: C

NEW QUESTION 20
Refer to the exhibit.

A network administrator in Cisco recently configured ILS in the network. The administrator attempted a Call to Joe’s SIP URI (JOE@cisco.com), but the call failed. The administrator collected Cisco CallManager traces using Cisco Unified Communications Manager RTMT.
What should the administrator do to solve this issue?

• A. Create a route pattern for “americas” to route out the SIP trunk that is configureDFor the remote ILS cluster.
• B. Joe’s phone is currently using the SIP protoco
• C. Change the protocol to SCCP.
• D. Use the utils dbreplication reset all command to synchronize databases between ILS clusters.
• E. Check the “MTP Required” check box on the ILS trunk.

Answer: A